Welcome to Ancestral Tours! Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Statement outlines how we collect, use, and safeguard your data when you interact with our website, book our tours, or engage with us in any other way. Please take a moment to review this statement to understand our practices.
1. Information We Collect:
a. Personal Information:
When you make a booking or inquire about our tours, we collect personal information such as your name, contact details, billing information, and any other information necessary for your travel arrangements.
b. Automatically Collected Information:
We may collect information about your device and how you interact with our website, including IP addresses, browser type, and other usage details through cookies and similar technologies.
2. How We Use Your Information:
a. Booking and Communication:
We use your personal information to process your bookings, communicate with you about your travel arrangements, and provide important updates related to your tour.
b. Marketing and Promotions:
With your consent, we may use your contact information to send you promotional materials, special offers, and newsletters. You can opt out of these communications at any time.
c. Improving our Services:
We analyze the data we collect to improve our website, enhance user experience, and tailor our offerings to better meet your needs.
3. Information Sharing:
a. Service Providers:
We may share your information with third-party service providers who assist us in delivering our services, such as payment processors, accommodation providers, and transportation companies.
b. Legal Compliance:
We may disclose your information to comply with legal obligations, respond to lawful requests, or protect our rights and the safety of others.
4. Data Security:
a. Secure Processing:
We employ industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction.
5. Your Choices:
a. Opt-Out:
You have the option to opt out of marketing communications by following the unsubscribe instructions in our emails or contacting us directly.
b. Access and Correction:
You can access and update your personal information by contacting us. We will make reasonable efforts to accommodate such requests.
6. Changes to This Privacy Statement:
a. We reserve the right to update this Privacy Statement to reflect changes in our practices. We will notify you of any material changes by posting the updated statement on our website.
7. Contact Us:
If you have any questions, concerns, or requests regarding your privacy, please contact us at:
Thank you for trusting Ancestral Tours with your travel arrangements. We are committed to ensuring your privacy and providing you with an exceptional travel experience.
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When you book with an account, you will be able to track your payment status, track the confirmation and you can also rate the tour after you finished the tour.
